In a customer's profile page, click on the Debt tab on the left sidebar.
This is where you can track customers' total debt. The easiest way to do this is to add the debt accounts based on what they have in their credit report.
A debt balance decrease from one meeting to the next and a debt interest decrease earns Cash Value.
How to Add a Debt Account
Click on the "New Debt" button.
Debt Name: a descriptive title you can give to that debt account. Some examples include: “Chase credit card”, “Sallie Mae loan”, or “Tax debt”.
Category: you can choose between different classifications. Some of these options are further divided into subcategories:
- Urgent: Past Due Rent, Past Due Utilities, Parking Tickets, Other (ex. borrowed money)
- Secured Loans: Car, Mortgage, Personal, 401k loans
- Government: Child Support, Taxes
- Collections and Charge-offs
- Credit Cards
- Student Loans
Monthly Minimum Payment: this is the monthly minimum amount that the customer is required to pay for that specific debt account. If your customer does not know this information, you can enter “0” here and return to this page at a later time.
Interest Rate: this is the annual interest rate that the debt account is charging. If your customer does not know this information, you can enter “0” here and return to this page at a later time.
Balance: this is the current balance of the debt that the customer has on the account. This amount can often be obtained from the customer’s credit report.
Tracking Debt Balances Over Time
If you have seen the same customer over several meetings and have entered data in those meetings, you will be able to see historical information over time.
1. Click on a debt account
If you have added a debt account, click on it.
2. A detailed pane of information will appear on the right side
This pane displays the current debt balance, along with a table of relevant historical debt balances for that category.
In the table of historical data, click on the "Interest Rate", "Monthly Minimum Payment" or "Balance" column to edit past data for the debt.
How to Edit or Delete a Debt Account
Click on an existing debt.
To edit a debt account, click the "Edit" button. To delete a debt account, click the "Delete" button.
How to Edit Multiple Debt Accounts at Once
To edit multiple debt accounts at once, click on the "Quick Edit" button on the top-right corner.
You will then be able to edit the "Debt Name", "Category", "Monthly Minimum Payment", "Interest Rate" and "Balance" fields of each debt account your customer has.
Once done, click on the "Save Work" button to save your progress.
Printing the Debt Dynamic Worksheet
Clicking the "Print" button at the bottom of the Debt dynamic worksheet will enable you to print a summary of debts entered in the dynamic worksheet.
Depending on your customer's language preference selected within the customer's Details tab, the language on the printout will be in either English or Spanish.